Hear Hillary and Matthew Black Chat All Things SMS on the VUX World Podcast
Hillary and Matthew Black share how to design and implement automated conversational AI with SMS messaging, and why you should on VUX World Podcast.
Hillary Black
SMS messages have over 98% open rates within the first 5 minutes of sending. And, unlike Alexa or Google Assistant, where a user has to respond within 7 seconds or the chat closes, with SMS messaging, the conversation can remain open indefinitely. What kind of results can you expect? What's the value of automated conversational AI SMS-based conversations? Should you consider creating one? How should you approach it? What's different or similar to designing a voice experience? Is there anything technically to consider? In this episode of VUX World, live on LinkedIn, Hillary and Matthew Black from Mav join to explain all.
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