Overview
Mav works your leads. Your own systems know which of them go on to quote and buy. The Mav API closes that loop, so Mav’s records match yours and it stops following up with people who have already converted.
It’s REST over HTTPS with JSON in and out. Every endpoint lives under https://hiremav.com/api/v3.
-
1
List conversions once, at setup, and keep the
idof each one you’ll record. - 2 Find the contact by phone number when someone quotes or buys on your side.
- 3 Record the conversion against that contact.
Authentication
Send your account’s API key as a bearer token on every request. Your Mav team can give you your key. Keep it on your server, never in a browser or app: it can read your contacts.
The examples read it from a MAV_API_KEY environment variable.
Headers
Authorization: Bearer YOUR_API_KEY
Content-Type: application/json
A missing or wrong key gets 403 Forbidden.
Contacts
The people Mav works for you. Find one by phone number to get the id the other calls need.
Find a contact
GET
/api/v3/contacts/find
Looks up a contact by phone number. Send it in any common US format; Mav normalizes it to E.164 (+13125550142) before matching. A phone number matches at most one contact in your account.
Parameters
-
phonestring, query · required
- The contact’s phone number, like
+13125550142or(312) 555-0142. URL-encode it: a bare+in a query string reads as a space.
Request
curl -G https://hiremav.com/api/v3/contacts/find \
-H "Authorization: Bearer $MAV_API_KEY" \
--data-urlencode "phone=+13125550142"
200 OK
{
"contact": {
"id": "nct_7Hq2xKpR9vLm3N",
"first_name": "Jordan",
"last_name": "Rivera",
"email": "jordan.rivera@example.com",
"phone": "+13125550142",
"opted_out": false,
"created_at": "2026-10-06T16:42:18Z",
"additional_info": {
"current_carrier": "Example Mutual",
"vehicles": "2"
},
"referral": {}
}
}
404 Not Found
{
"errors": [
"Contact not found."
]
}
Agents
Coming soon.
Conversions
The outcomes you count: Quoted, Sold and any custom conversions you add. Record one when a contact reaches it.
List conversions
GET
/api/v3/conversions
Returns every conversion your account tracks. Each account starts with Quoted and Sold, and any custom conversions you’ve added are listed too. Conversion IDs never change, so look them up once and keep them in your integration’s settings.
Request
curl https://hiremav.com/api/v3/conversions \
-H "Authorization: Bearer $MAV_API_KEY"
200 OK
{
"conversions": [
{
"id": "cnv_4TzW8bQe2YcJ6s",
"title": "Quoted",
"value": 0,
"created_at": "2026-06-02T14:11:09Z"
},
{
"id": "cnv_9pLx3VnR7aKd2M",
"title": "Sold",
"value": 0,
"created_at": "2026-06-02T14:11:09Z"
}
]
}
Record a conversion
POST
/api/v3/conversions/{conversion_id}/events
Records that the contact reached this conversion. Mav adds it to the contact’s timeline and marks them in the app. By default it also ends Mav’s open conversations with the contact, so Mav stops following up with someone who has already converted.
Parameters
-
conversion_idstring, path · required
- The conversion’s
id, from List conversions. -
conversion_contact.contact_id string · required
- The contact’s
id, from Find a contact. -
conversion_contact.converted_at ISO 8601 timestamp
- When the conversion happened. Defaults to when Mav receives the request.
-
conversion_contact.custom_value integer, cents
- What it was worth, in cents: 184000 is $1,840.00. Zero or more. Defaults to the conversion’s own value.
Request
curl -X POST https://hiremav.com/api/v3/conversions/cnv_9pLx3VnR7aKd2M/events \
-H "Authorization: Bearer $MAV_API_KEY" \
-H "Content-Type: application/json" \
-d '{
"conversion_contact": {
"contact_id": "nct_7Hq2xKpR9vLm3N",
"converted_at": "2026-10-08T17:30:00Z",
"custom_value": 184000
}
}'
201 Created
{
"conversion_contact": {
"id": "6705b2c1e4f0a2c3d4e5f601",
"contact_id": "nct_7Hq2xKpR9vLm3N",
"converted_at": "2026-10-08T17:30:00Z",
"value": 184000,
"conversion_id": "cnv_9pLx3VnR7aKd2M"
}
}
Safe to retry. Recording the same conversion for the same contact again returns the original record with 200 OK, unchanged, so nothing is ever counted twice.
Full example
The whole flow in Node.js 18 or later: look up Sold once, then record a sale whenever a policy binds on your side.
Record a sale
const MAV = "https://hiremav.com/api/v3";
const headers = {
Authorization: `Bearer ${process.env.MAV_API_KEY}`,
"Content-Type": "application/json",
};
// Once, at setup: find the conversion you want to record.
const { conversions } = await fetch(`${MAV}/conversions`, { headers }).then((r) => r.json());
const sold = conversions.find((c) => c.title === "Sold");
// Each time a policy binds in your system:
async function recordSale(phone, premiumInCents) {
const found = await fetch(`${MAV}/contacts/find?phone=${encodeURIComponent(phone)}`, { headers });
if (found.status === 404) return; // Not a contact Mav has worked.
const { contact } = await found.json();
await fetch(`${MAV}/conversions/${sold.id}/events`, {
method: "POST",
headers,
body: JSON.stringify({
conversion_contact: {
contact_id: contact.id,
converted_at: new Date().toISOString(),
custom_value: premiumInCents,
},
}),
});
}
Errors
Mav answers with a standard HTTP status and, in most cases, an errors list saying what went wrong.
-
400 Bad Request
A required parameter is missing, or the body isn’t valid JSON.
{"errors":["param is missing or the value is empty or invalid: phone"]} -
403 Forbidden
The API key is missing or wrong, or your account isn’t on the current Mav app yet (
Account is not enabled for Next.).{"errors":["API key is not authorized."]} -
404 Not Found
The contact or conversion isn’t in your account. Lookups by ID answer with a
messageinstead of anerrorslist.{"errors":["Contact not found."]} -
422 Unprocessable Content
The conversion couldn’t be saved, like a negative
custom_value.{"errors":["Custom value must be greater than or equal to 0"]}
Good to know
-
Money is in cents.
valueandcustom_valueare whole numbers of cents: 184000 is $1,840.00. -
Timestamps are ISO 8601, like
2026-10-08T17:30:00Z, both ways. -
IDs are strings. Contact IDs start with
nct_and conversion IDs withcnv_. Store them as given. - A key sees one account. Contacts and conversions from any other account answer 404.
- Retries are safe. Recording a conversion twice returns the first record instead of making a second.
Need your API key or a hand with an integration? Talk to us.
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